Privacy Policy
Last updated: 7/3/2025
Introduction
At My Satellite Cable, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our satellite internet services.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Payment and billing information
- Service usage data and preferences
- Customer service communications
Technical Information
- IP addresses and device identifiers
- Network usage statistics
- Service performance metrics
- Location data for service provision
How We Use Your Information
We use your information to:
- Provide and maintain our satellite internet services
- Process payments and manage your account
- Improve our services and customer experience
- Communicate with you about your service
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- With service providers who assist in our operations
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information
- Opt-out of certain communications
- Data portability where applicable
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@mysatellitecable.site
- Phone: +1 (888) 970-1698
- Address: 123 Satellite Way, Tech City, TC 12345